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policies

1 / privacy policy

We use your personal data for the processing and the support of your experience through our website.  Your personal data will be retained only as long as necessary for the purpose of processing your order.

2 / Cancellations

Changes to an order and cancellations will be handled on a case by case basis.  Please call the store to discuss your issue.

3 / Substitution Policy

If you require a specific product, please contact the store directly and check for its availability.  We make every effort to ensure quality, the color palette and the floral style. 

4 / Refund/Return Policy

All sales are final.  As flowers are perishable items, returns are only accepted under the following circumstances:

 

The wrong item was delivered or it was never delivered.

 

The item was not delivered in suitable condition due to the mishandling by the store or during the delivery process.

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Blooms2u does not take responsibility for orders with incorrectly entered delivery addresses.  Please verify the address and include apartment numbers or building entry instructions. 

“Not liking” the arrangement is not grounds for a return.

 

All issues must be communicated to Blooms2u within 24 hours of delivery.

5 / Delivery Policy

We can honor same day, requests before noon.  Unless arrangements have been made with Blooms2u by calling the shop.  Every effort will be made to expedite your order. 

 

Delivery is available within a 20 mile radius of 20148.

 

The minimum order for delivery is $35.

 

Deliveries are generally “morning” and “afternoon”.  To request a same day delivery please call and speak with a team member to make specific delivery instructions.  Expedited delivery may be subject to a fee of $20.

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It is the sender’s responsibility to ensure that the recipient will be at the delivery location on the date of the delivery.  We do not call ahead unless that is requested by the sender.

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As a florist, I strive to use sustainable practices by sourcing locally grown flowers as often as possible, compost organic waste, and use eco-friendly packaging. I’m always looking for ways to minimize environmental impact while creating beautiful arrangements.

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My commitment to my community is demonstrated through supporting local flower growers, donating flowers, partnering with non-profit organizations and hosting workshops that help engage and help inspire others. 

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